Live chat has become an increasingly important tool for businesses looking to engage with customers and provide timely support. To help you stay on top of the latest trends in live chat, we’ve compiled a list of 55 key statistics to follow in 2023, along with their sources.
Live chat is a crucial component of customer support and communication in the modern business world. The statistics above demonstrate the importance of using live chat as a tool to improve customer satisfaction, increase sales, and build better relationships with customers.
By keeping up with these key statistics, businesses can stay ahead of the curve and provide the best possible live chat experience to their customers.